Shipping policy
Shipping Policy
Thank you for shopping with Hocus Potions! We aim to provide a smooth and magical shopping experience for all our customers. Below is our shipping policy:
Processing Time:
All orders are typically processed within 1-2 business days. Please allow additional time for orders placed during weekends or holidays.
Shipping Rates & Delivery:
We offer standard shipping worldwide. Shipping rates are calculated based on your location and the size of your order. You will be able to review the shipping cost before finalizing your purchase at checkout.
Delivery Time:
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Domestic (Australia): 3-7 business days
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International: 7-14 business days (depending on your location)
Please note, delivery times may vary depending on your location and the postal carrier. Delays may occur due to holidays or unforeseen circumstances.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package’s progress online.
Packaging:
We take extra care in packaging all our products securely to ensure they arrive in perfect condition. All our packaging materials are eco-friendly, recyclable, or reusable.
Customs & Duties (International Orders):
Please note that international customers may be subject to customs duties or import taxes. These charges are the responsibility of the customer, and we recommend contacting your local customs office for more information.
If you have any questions or need assistance with your order, feel free to reach out to us at hocuspotions@outlook.com
Happy potion-making!